News

Visiting Kalev Spa after 25 October 2021

According to new regulations set out by the Government, starting from 25 October 2021, service providers must ensure the safety and health checks of all visitors. This means only those who have completed their vaccination process or have recovered from COVID-19 can visit Kalev Spa. To ensure a smooth and enjoyable visit to Kalev Spa, please review the new terms and conditions.

Water Park and Fitness Centre

We will do our best to continue offering an enjoyable and safe experience at the spa. We also wish for you to be able to maintain your healthy lifestyle through active movement and exercise. Please keep in mind that starting from 25 October:

1. the reception will be checking the infection risk of every visitor over 18. You must present one of the following either digitally or on paper along with identification:

  • Vaccination certificate
  • COVID-19 recovery certificate

2. self-check-in is temporarily closed — all holders of monthly, 10-time or VIP passes must register their visit at the reception desk

3. if you do not wish to prove your status or it is not possible for you to do so right now and you own a periodic pass, we will be happy to extend your pass by 90 days. If you wish to do so, please inform us at waterpark@kalevspa.ee. Pre-paid services will not be refunded.

Hotel, restaurant Allee and salon Health & Beauty

The hotel reception, restaurant and salon will be checking the infection risk of every visitor over 18. You must present one of the following either digitally or on paper along with identification:

  • Vaccination certificate
  • COVID-19 recovery certificate

It is important to pre-book your visit to the salon Health & Beauty. We are closely following any requirements put forward by the Department of Health. We clean our rooms and surfaces after each client. To book a time, please visit wellness@kalevspa.ee.

Kalev Spa reserves the right to refuse services to visitors who do not present any of the aforementioned documents. Pre-paid services in this case will not be refunded.

Contacts

 

We ask you to be patient and understanding because checking the necessary documentation might slow down customer service and there might be longer waiting times at the reception. Please maintain distance at the reception and wear a mask.

Let’s stay healthy!

 

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